Privacy Policy

Last updated: 21 October 2026

What we collect

• Order details: your name, mobile number, email (optional), shipping address and the products you buy.
• Payment information: the payment status, method type (e.g. UPI, card) and reference numbers we receive from Cashfree. We never receive your full card number, CVV, UPI PIN or banking passwords.
• Support & reviews: what you send us in support tickets and reviews, including photos or videos you choose to upload.
• Technical data: basic information such as IP address and browser type, used for security and fraud prevention, and anonymous usage statistics through Google Analytics.

How we use it

• To process, ship and support your order, and to send order and delivery updates.
• To prevent fraud and keep our website secure.
• To improve our products and website.

We do not sell your personal information.

Who we share it with

• Cashfree Payments — to process your payment.
• Courier partners — your name, phone and address, to deliver your order.
• Authorities, when required by law.

Storage & security

Your data is stored on secured servers, transmitted over encrypted HTTPS connections, and only accessible to authorised staff with a password-protected admin account. Order records are kept as long as needed for delivery, warranty, accounting and legal requirements.

Your choices

You can ask us to access, correct or delete your personal information (subject to legal record-keeping requirements) by writing to luvsstudio0000@gmail.com.

Cookies

We use only the cookies and browser storage needed for checkout, order status and security, plus Google Analytics for anonymous statistics.